Martin News

Students Give Martin Courses and Instructors High Marks

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Martin University strives to provide strong academic programs with quality instructors in a student-centered, supportive environment, and for a second year in a row students say that the University is making positive strides in doing so. Students surveyed late in the Spring 2015 semester reported high levels of satisfaction with many of the University’s academic components. Among these included above average ratings for the quality of courses, course content being applicable to career goals, and the University’s commitment to academic excellence.  Course instructors also received above average ratings in many areas, including level of knowledge in their field, fairness, providing timely feedback about student progress, and availability to meet outside of class. 

In addition to above average student ratings for courses and instructors, improvements in many areas of University service were seen when comparing this year’s ratings to last year’s ratings. The table below shows areas that improved 25% or more from last year’s ratings. As can be seen in the table, career exploration services saw the overall greatest ratings increase from Spring 2014 to Spring 2015. Other areas that saw strong positive student rating changes were in bookstore hour convenience, tutorial services usefulness, financial aid, information about scholarship availability, University communications with students, student portal services, course registration, and academic advising. These combined ratings indicate that the University has made significant positive changes in many of its services to students over the last academic year.

 

 

Area

Percent of Students Agreeing with Question

% Change from 2014 to 2015

Spring 2015

Spring 2014

Martin University career exploration services are adequate.

77%

53%

46%

Bookstore hours are convenient for me.

68%

47%

44%

The tutorial services (e.g., Mathematics and Writing Labs) are useful.

82%

57%

44%

Financial aid counselors return messages in a timely manner.

75%

53%

41%

I received adequate information on the availability of scholarships.

79%

56%

41%

I am satisfied with the Student Portal services.

78%

57%

38%

Martin University payment options are satisfactory.

69%

52%

33%

Martin University provides timely responses to my concerns.

78%

59%

31%

I received timely information about my financial aid package.

75%

57%

31%

My academic advisor helps me apply my academic major to career goals.

90%

70%

29%

Billing policies are reasonable.

71%

55%

29%

I am able to register for classes I need with few conflicts.

87%

69%

26%

My academic advisor is available at times that are convenient for me.

86%

69%

25%

The University also saw positive change in many areas that were identified as in need of improvement in Spring 2014. These included average or above average satisfaction ratings in the areas of University communication with students, financial aid services, tutorial services, student portal services, information about the availability of scholarships, career services, campus security response time, academic advising, computer lab services, course registration, and admissions personnel knowledge.





 

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